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FAQ’s (Frequently Asked Questions)

  • How does My House In The Cloud benefit me?
    You can store all your info relating to your house in one safe, secure location and always have access to it from anywhere in the world.

    Do I have to fill out everything on my cloud page?
    No. Fill out as little or as much as you would like. You can always come back and add to it as you update your house.

    What is the benefit in storing my info here instead of on my PC?
    If your computer isn’t backed up, you’ll lose any information you’ve saved. You’ll save time when you need things fast because My House In The Cloud provides a simple, easy way to categorize everything and access it from anywhere in the world.

    Is my info safe?
    Go Daddy is the parent server for My House In The Cloud. We use Site Lock which is one of the most powerful website security solutions. It not only scans the website and cloud pages for security gaps, but detects malware that hackers could use to steal information, infect, or divert traffic.

    What about an SSL certificate?
    We use Go Daddy premium SSL certificate. An SSL certificate protects sensitive information by encrypting the data during transmission from your computer to the web server.

  • What happens if my homeowner already has a page at My House In The Cloud?
    You can encourage your homeowner to import your photo and contact info to their dashboard.

    What can professionals add to their profile?
    You can add your photo, any license numbers, web addresses and contact info you want.

    What is the cost to use My House In The Cloud?
    My House In The Cloud is always free to you, the professional, and your homeowner.

    Does it cost anything to be in the Professional Directory?
    No. It’s absolutely free to be listed in the directory.

    What if I change my contact info like my company and phone numbers?
    Simply go to your login and edit your profile. This updated information will automatically change for all your clients and prospects that have your photo and contact information on their dashboard.

    How do homeowners benefit?
    They can keep all their info relating to their house in a safe, secure location that they can access from any computer in the world, all at no cost to them.

    Does a homeowner have to fill out all the info on their cloud page?
    No. They can fill out as little or as much as they want.

    Who is featured on the homeowners dashboard?
    Each dashboard will show the photo and contact info for the real estate agent, lender, and insurance agent who the homeowner has selected to add to their page.

    Can anyone leave a review on my profile?
    Yes, anyone can leave a review, however, all reviews will be approved by My House In The Cloud before they are posted to avoid abuse.

    Is my clients information secure?
    Go Daddy is the parent server for My House In The Cloud. We use Site Lock which is one of the most powerful website security solutions. It not only scans the website and cloud pages for security gaps, but detects malware that hackers could use to steal information, infect, or divert traffic.

    What about an SSL certificate?
    We use Go Daddy premium SSL certificate. An SSL certificate protects sensitive information by encrypting the data during transmission from your computer to the web server.

  • What can vendors add to their profile?
    You can add your photo, any license numbers, web addresses, service areas and contact info you want.

    Does it cost anything to be in the Vendor Directory?
    No. It’s absolutely free to be listed in the directory.

    How do vendors benefit from My House In The Cloud?
    Your own referrals to My House In The Cloud as well as people in your area will see your company and contact info. They can add your company to their favorite vendors. This will keep you in front of clients and prospects and they’ll always have your contact info to help remember you for future work.

    What if I change my contact info like my company and phone numbers?
    Simply go to your login and edit your profile. This updated information will automatically change for all your clients and prospects that have your company and contact information in their dashboard.

    How do homeowners benefit?
    They can keep all their info relating to their house in a safe, secure location that they can access from any computer in the world, all at no cost to them.

    Can anyone leave a review on my profile?
    Only homeowners and professionals who have a cloud page can leave a review, however, all reviews will be approved by My House In The Cloud before they are posted to avoid abuse.

    Is my clients information secure?
    Go Daddy is the parent server for My House In The Cloud. We use Site Lock which is one of the most powerful website security solutions. It not only scans the website and cloud pages for security gaps, but detects malware that hackers could use to steal information, infect, or divert traffic.

    What about an SSL certificate?
    We use Go Daddy premium SSL certificate. An SSL certificate protects sensitive information by encrypting the data during transmission from your computer to the web server.